How Does It Work?
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It's this easy!
1. Step 1 - Sign up with your account name and create a password.
2. Step 2 - Enter your phone number.
3. Step 3 (OPTIONAL AT THIS POINT) - The ID verification process is next, and this must be completed before continuing. See below*
4. Step 4 - Upload your property/ properties with just one URL via the Properties tab on your dashboard. If you have several properties, complete the form via the link on your Properties page, where you only have to provide one URL. Once returned, Have You Got will then upload your properties and your listings will be live.
* If you do not want to sign up and be verified now, email the one link here and when we receive a booking for your property, then you will need to register and be verified to get the booking details.
When the day comes and you have a guest you can't accommodate:
1. Fill in a brief Inquiry form found on the Home page of your dashboard, sharing the guest & stay details. You can also share via the icon which you can save on your phone (Download the App) or via Share an Inquiry, both are found in the Menu above.
That's all YOU have to do! Have You Got takes over now!
2. Guests will receive an email within seconds, with available property options.
The guest is tracked for 30 days within the Have You Got website. If they book ANY property on the website, the referrer will earn a commission, even if they book a completely different location.
Once they decide on a property and want to book, they pay a booking deposit fee at this point.
Assuming a 15% markup is added to your direct booking price on Airbnb, this is the booking fee the guest pays, (we match the same total price for the same stay on Airbnb), of which 5% will go to the referrer.
3. On payment of the booking fee, an email is sent to the guest informing them that the property manager will now take over the booking.
The successful manager will receive a Whatsapp notification of the booking and an email with all guest and stay details. Once PMS integration is completed, bookings will go straight into your PMS.
*If you have not registered or been verified, you will have to do this before receiving the details.
Another email goes to the referrer to let them know a booking was made from their Inquiry.
4. The successful manager proceeds with the booking according to their terms and policies, ie the booking is yours, just like it was a direct booking. It's yours.
5. If the guest is not a good fit for the property, or for any other reason, there is no penalty from Have You Got for a manager to cancel a booking, and the guest will receive a full refund of their booking fee.
If the booking is cancelled at any point between booking and check in, communication cancelling the stay with the guest must be shared (CC'd) with Have You Got.
6. The successful referrer receives their commission payment, at the end of the month of check in date.