How Does It Work?
It's this easy!
1. Step 1 - Sign up with your account name and create a password.
2. Step 2 - Enter your phone number.
3. Step 3 - The ID verification process is next, and this must be completed before continuing.
4. Step 4 - Upload your property/ properties with just one URL via the Properties tab on your dashboard. If you have several properties, complete the form via the link on your Properties page, where you only have to provide one URL. Once returned, Have You Got will then upload your properties and your listings will be live.
When the day comes and you have a guest you can't accommodate:
1. Fill in a brief Inquiry form found on the Home page of your dashboard, sharing the guest & stay details. You can also share via the icon which you can save on your phone (Download the App) or via Share an Inquiry, both are found in the Menu above.
That's all YOU have to do! Have You Got takes over now!
2. Guests will receive an email within seconds, with available property options.
The guest is tracked for 30 days within the Have You Got website. If they book ANY property on the website, the referrer will earn a commission, even if they book a completely different location.
Once they decide on a property and want to book, they pay a booking deposit fee at this point.
The booking deposit fee is 12.5% of the total price (we match the same total price for the same stay on Airbnb), of which 5% will go to the referrer.
3. On payment of the deposit fee, a booking confirmation email is sent to the guest.
The successful manager will receive a Whatsapp notification of the booking and an email with all guest and stay details. Once PMS integration is completed, bookings will go straight into your PMS.
Another email goes to the referrer to let them know a booking was made from their Inquiry.
4. The successful manager proceeds with the booking according to their terms and policies, ie the booking is yours, just like it was a direct booking. It's yours.
5. If the guest is not a good fit for the property, or for any other reason, there is no penalty from Have You Got for a manager to cancel a booking, and the guest will receive a full refund of their booking fee.
If the booking is cancelled at any point between booking and check in, communication cancelling the stay with the guest must be shared (CC'd) with Have You Got.
6. The successful referrer receives their commission payment, at the end of the month of check in date.